ORDERS & SHIPPING

Shipping Information

ANITA ARDELEAN orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.

Shipping Times:

ANITA ARDELEAN items are manually produced with care and love so they need maximum 9 business days to arrive to you.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. ANITA ARDELEAN cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.

ORDER TRACKING

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, ANITA ARDELEAN aim to dispatch it within 7 business days.

Depending on your location, delivery will normally take 2-7 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your account.

CANCELLATION

As your purchase will be prepared especially for your size, we don’t offer cancellation option once your purchase is approved, however please contact Customer Service as soon as possible to make any changes to an order. While we’re unable to cancel an order once it has been processed, we offer a Free Returns service.

Further information on cancelling and returning an order can be found in our Return & Refunds Policy.